Services

Marketplace Health

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Account

Management

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Marketplace

Health

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Customer

Support

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Brand

Protection

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E-Commerce

Packaging

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Supply

Chain

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Creative

Services

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Digital

Marketing

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Retail

Analytics

Build and maintain a solid foundation

Daily monitoring, listing management, and error resolution with constant catalog maintenance and fixes.

  • Product setup and continuous error correction

  • Reinstating blocked ASINs

  • Reversing suspensions and flagged policy violations

  • Hazmat resolution

Marketplace Health is a part of our Scale Smart process.

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Product Setup

Our specialists handle every aspect of product setup, and catalog management, as well as Brand Registry enrollment and support. Your brand’s official content is uploaded and product variations are organized to optimize the Amazon shopping experience.

Catalog maintenance

Our team helps your brand maintain a fully-optimized product catalog by identifying content mismatches, opening and managing cases, removing and merging duplicate listings, and updating content as needed.

Continuous issue resolution

Blocked ASINs keep you from selling. Our dedicated account health team ensures your listings are always active by triaging issues like suppressed ASINs, policy violations, products flagged as hazmat, and more.

FAQ

What is Marketplace Health?

Marketplace Health refers to the overall condition of your online catalog. It would be nice to think that a properly set up listing will stay that way, but that’s almost never the case. There are many ways for a listing to go off the rails. Amazon catalog management requires daily monitoring and maintenance to keep everything running and organized.

Meet your Marketplace Health Director

The Amazon Marketplace is home to a lot of product listings. When it comes to catalog operations, we have a big hand with keeping that marketplace populated by creating, updating, and monitoring listings for our current brand partners. Speed, efficiency, and laser-like attention to detail are our superpowers.

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Meet your Account Health Specialist

Behind the scenes, specialists are promoting quality and safety by identifying potential risks, resolving issues, and collaborating with our marketplace technical experts. They protect our partners' upstream investments by assessing new products for conformance, monitoring consumer feedback, managing seller and performance metrics while building and managing the relationship with Amazon and other marketplace representatives.

Let's talk about maximizing your 
potential on Amazon

We'll connect you with one of our strategists.